Frequently Asked Questions

Q: Can I have my documents back quicker than your stated one calendar week turnaround?

A: We will always offer a Premium Service (where you pay extra to have your work delivered quicker) when we are able, but during our exceptionally busy periods (September-February) or holiday periods this is not always possible. We strongly advise you not to instruct us to work on your documents unless our stated time-frame is acceptable to you.

Q: What do you mean by "we only rewrite application answers in minimum batches of 4"?

A: The minimum sized application-writing job that we will undertake consists of 4 application questions. These can be from any application form (not necessarily the same company) and can be a combination of technical/career motivation questions and competency questions.

Q: If I send you my CV and list of achievements, do I need to come up with draft answers to the questions I want you to rewrite, or can you pick the examples you think are best?

A: For competency questions (e.g. about teamwork/leadership/initiative etc), it is really important that we have drafts from you. It doesn't matter what format these drafts take - they can be as simple as a list of bullet points - but you must tell us the example you want us to use and give us as much information as you can, so that we can come up with the best answers. We cannot fabricate answers out of thin air, so we really need your guidance on this. For technical or motivation questions, provided you have told us the area to which you are applying, we can come up with drafts on our own, but obviously it would be great to have some input from you so the answers can be as "personal" to you as possible.

Q: Once you have written my answers for me, will you modify them if I subsequently find out that I gave you the wrong information (e.g. the wrong word limit, or phrased the question wrongly, or decide that I wish to use a different example?)

A: The short answer here is no - we always try to be reasonable, but we always ask you to give as much information as possible to us at the start. In particular:
" We will draft your answers based on your word limits, so make sure you get this right in the first place, because we can't go back and rewrite the answers to a different word limit after we have sent the completed work to you.
" Similarly if you ask us to write an answer for you based on a particular example, then change your mind after we've sent it to you, we will not be able to rewrite the answer from scratch.
" A lot of our clients give us a set of achievements and ask us to select which one we think is most appropriate for a particular answer - think very carefully before asking us to do this! If our choice of example is not the same as the one you would have picked, we cannot go back and rewrite the answer for you after we have sent it to you.

Q: Can you give me careers advice (e.g. "should I apply to trading or credit risk") and can you train me for interviews?

A: I am afraid that we can't do this. Our resources are devoted directly to writing great application answers, résumés and cover letters for you, and we are not able to advise you on any careers issue. We strongly advise that you seek proper careers advice from your university careers service, or an independent provider like Harrison Careers (www.harrisoncareers.com).

Q: What format will my new résumé be in?

A: Once we have rewritten your résumé, it will appear on no more than 2 pages, and will contain your contact information, education, work experience, achievements and some personal data, each in clearly defined sections. We will tailor your résumé to demonstrate the skills you have which would make you attractive to recruiters in your chosen targeted area, but our résumés do not have a "personal profile" or "career objective" section - our experience is that these are largely ignored by recruiters since they are seen as unnecessary waffle by the applicant, and it is far better to demonstrate your commitment to your chosen career by demonstrating skills which you can substantiate through hard facts on your résumé. Your "career motivation" (i.e. why you want to work in your targeted industry) is the proper subject of a cover letter when you are applying for a job.